![]() ![]() It’s for people who don’t want to bother with the hassle of driving to their local consignment store or spend time posting each item on eBay or Poshmark. The way I view thredUP is for anyone who wants to get rid of their unworn clothing through the mail. ![]() If you use thredUP with the proper expectations, it can be worth your time to use it. This fee will be deducted from your payout. If you want your clothes processed faster, you need to pay a $10.99 fee. If you’ve ordered a bag from, it’s already “activated” and associated with your account.Īs of this writing, it takes up to five weeks for a buyer to process your clothing. You must select this option before you send in your bag. If you can’t bear to let go of your items, you have the option of having thredUP return the items to you for $10.99. Some clothing may be purchased, and depending on how much you sell (or don’t), you have the option of having thredUP donate the items they don’t buy. The clothing that’s rejected can be donated or you can opt to have them send it back to you. It’s a risk, but it’s an easy process to order a bag and mail it back. Sounds odd, but the pros are that you have the chance to earn some money on the gently worn designer items in your closet. In short, you have to pay thredUP to process your clothing and pay you. Then you put your unwanted clothing, shoes, and accessories and mail it to them with the prepaid label. The way it works is to first request a Clean Out Bag from their site. They accept clothing for both women and children. The site allows you to sell your gently used, name brand clothing by mail. A big part of our product strategy is to make the experience fun.ThredUP is essentially an online consignment shop. ![]() “When you look at the people who are shopping secondhand, it’s across all age groups,” Marino says. ThredUP’s research shows that people would buy more from their favorite retailers if they also sold secondhand the market is projected to reach $50 billion in five years. Offering secondhand brands the store might not carry could add value, Marino says, “especially if that content is clothing that attracts a younger customer, and especially if it’s clothing that can be refreshed regularly.” “A lot of retailers have a different mindset today than they had five years ago,” he says - they’re thinking creatively about their space and looking for different sources of content. The company has five stores in California and pop-up stores in department stores throughout the United States. The thredUP experience isn’t confined to digital “thredUP IRL” locations offer services including returns of online purchases, styling appointments and special events. “There are people involved, and there are cameras and computers involved.”ĭon’t miss an episode: Subscribe to Retail Gets Real via Apple Podcasts, Google Podcasts, Spotify or Stitcher. “We take hundreds of millions of photographs every year across 35,000 brands,” Marino says. The company’s distribution facilities have conveyor technology that can handle more than 2 million items on hangers and process and fulfill orders within 60 seconds. The challenge was getting over “that bridge from a manual operation where we were handcrafting the processes,” Marino says, “to one where we were then automating the processes and software, to one that we were then automating in hardware.” At the beginning, the company handled inventory by hand, taking photos with cell phones and uploading them to the website. With 30,000 new arrivals every day and 100,000 items being processed, thredUP is no small operation. “When I saw what thredUP was trying to do with secondhand, it felt like a chapter out of the Virgin Playbook.” Marino spent seven years working for Richard Branson at the Virgin Group, where he’d specialized in taking industries that had been “left for dead” - airlines, banks, trains, telecommunications - and making them “sexy with substance,” he says. ![]()
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